Cloud 9 Cycles

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4.7

( 8 reviews )

Fitness & Instruction, Bike Rentals, Bikes

38 Store St, London WC1E 7DB, United Kingdom +44 2032-050-190

Cloud 9 Cycles is a renowned brand that offers top-notch bicycles and cycling accessories. With a commitment to providing exceptional quality and unparalleled performance, Cloud 9 Cycles has gained a reputation as a trusted name in the cycling industry. Their extensive range of products caters to cyclists of all levels, from beginners to seasoned professionals. Whether you are looking for a reliable commuter bike or a high-performance racing bicycle, Cloud 9 Cycles has got you covered. Their team of expert mechanics ensures that every bike is meticulously crafted and thoroughly tested, ensuring that customers receive nothing but excellence. With a focus on innovation and customer satisfaction, Cloud 9 Cycles continues to push boundaries and exceed expectations. Experience the joy of cycling with Cloud 9 Cycles and discover the ultimate ride for yourself.

Amenities and More

Accessibility
- Wheelchair-accessible entrance
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Crowd
- LGBTQ+ friendly
- Transgender safe space
Service options
- In-store pick-up
Planning
- Appointment required

Reviews

4.7/5

8 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Hyena flamingo

March 22, 2024

Great experience, given knowledge and impeccable customer service experience. I took my bike to Cloud 9 for a check up having gear changing issues, they looked over the bike and started working on it straight away explaining the derailleur hanger being bent and made the perfect adjustments. I would totally recommend having your bike checked over and if needed a service. Five stars, great service. Picture, courtesy of @simonweller

Aguilar family

March 22, 2024

A great group of people provide great service. They've built custom wheels for me, painted a bike frame, they always have the parts I want. Cloud9 is always my first call for anything bike related

Arthur lesser

March 22, 2024

Quick and efficient. Checked my bike besides replacing a derailleur hanger. Got a quick response when I contacted them and got my bike ready for the summer. Keep it up guys.

Mary

March 22, 2024

Excellent customer service and mechanic skills. Really quick turnaround, Luca and the gang had me rolling again in no time. They went above and beyond to ensure my bike was working perfectly. A gem of a shop, finding a good shop for mountain bikes in London is so rare. Support this unicorn! Will certainly be using the shop again.

Elizabeth gibson

March 22, 2024

These guys have an amzing selection of bespoke, semi bespoke and off the peg bikes, parts and other cycling gear. Their focus seems to be adventure, gravel and off road builds. Of which, most weeks, they display a new bike in their window. I quite often go for coffee, two doors down, and find myself drooling over some exotic creation. They are a small shop, so getting a service opr small mechanicals has to be booked. They also arent Evans (a very good thing) so don;t expect to pick up cheap, chinese, made parts or peripherals.

Daniel wright

March 22, 2024

Cloud 9 is by far the best cycle shop I've ever come across. Not only are the bikes they are building of best, bespoke quality. The guys who run the shop are the most service oriented, friendly and knowledgeable lot I can think of. I especially appreciated that they really did listen to my ideas and wishes - whilst always stretching the envelope to come up much better ideas, never content with easy or fast solutions (eg the bike frame they have identified was not sold in the UK any more & it took various calls and mails to have it imported from the USA instead). Result: Cycling from Stockholm to Gibraltar (in total 45 days, 5160km, 40,000m altitude) indeed felt like cycling on Cloud 9 - the most comfortable & whilst sturdy and fast bicycle I've ever had. And without any issues or break-downs. Not even a flat tyre..

Sandra revnell

March 22, 2024

Where to start?! No hard sell. Minor adjustments and assessment was free. Mechanic spent plenty time explaining the issue & my options to great length without feeling rushed. Great knowledge too. If only it was closer!!!!

Mr magnet

March 22, 2024

I’ve been using cloud 9 cycles on store street for some time now and I’m very pleased with their repairs or even advice when I’ve needed some about my bike. I will always give these lovely people over 6and a half starts out of 5. They have been amazingly helpful and kind towards any situation I’ve been in regarding any problems I’ve had with my bikes! And I would definitely recommend their services to anyone that should need repairs or even advice on either their product or their own if bought from anywhere else! Lovely and brilliant friendly staff Which I thank all of you guys including the lovely kind lady that’s helped me a few times, thank you a lot for all of your help!!! 👍🏽😉🙂✌️